Refund Policy

White-Glove Refund Policy

 

 

Because exceptional service is non-negotiable.

 

At SayLess, your satisfaction comes first—always. We believe a premium experience includes complete peace of mind, so we stand behind every purchase with a no-stress, white-glove refund policy.

 

 

Our Promise

 

 

If for any reason you are not delighted with your purchase, we will make it right.

 

 

How Refunds Work

 

 

• No interrogations. No hoops.
  If you’re unhappy, simply let us know.

• Full refunds or replacements are available at your preference.

• No rigid timelines. If something didn’t meet expectations, we’ll still take care of you.

• Human support, not bots. Every request is handled personally by our support team.

 

 

 

Eligible Refunds Include

 

 

• Product dissatisfaction

• Incorrect items

• Changed your mind

• Expectations not met — even subjectively

 

 

 

The White-Glove Touch

 

 

• We may refund without requiring an explanation for what went wrong,

• We may offer instant store credit, expedited replacements, or full refunds, depending on what best serves you.

• Our team is empowered to resolve issues immediately—no escalations needed.

 

 

 

Our Philosophy

 

 

We trust our customers.

Abuse of this policy is rare, and when it happens, we handle it thoughtfully and fairly—without penalizing honest customers.